Introduction

As technology and artificial intelligence evolve rapidly, the digital world brings both convenience and risk. It is natural that most of us feel scared when facing online threats such as hacking or scams. Hence why understanding cybercrime is no longer optional. Knowing how to respond helps protect yourself and others from becoming victims. Ignorance cannot be something to fall back on once the damage is done. Rethinking every click is a necessity.

Awareness, caution, and timely reporting can and will make all the difference. The UAE stands as a leader in digital advancement, its swift technological growth is closely matched by strong government regulation, widespread monitoring, and strict cybersecurity legislation.

Knowing Cybercrime

Cybercrime can be easily understood as computer crime, meaning any activity done with the help of the system that assists in conducting a crime or illegal activity online. In short it is criminal activity that uses a computer or malware to breach someone. Cybercrime can be carried out by individuals or organizations. 

Why Reporting matters?

Whether you are a government official who has a duty or an ordinary citizen, staying silent when witnessing an online offense allows such acts to continue unchecked. Turning a blind eye to digital wrongdoing not only harms others but may also put you at risk in the future.

Reporting activities that seem suspicious ensures that authorities can take quick action to contain the threat and protect others from similar harm. Early reporting also helps track and identify offenders. It is inherent to remember that what seems like a small concern today could become a major crime tomorrow if left unreported, after all prevention is better than cure.

How has the government acted?

The UAE has introduced several laws that define different types of cybercrimes and their penalties. Beyond the legal enforcement, the government has introduced many schemes and platforms where the normal resident can report any suspicious activity, whether they are victims themselves or witnesses to potential cyber offenses. Additionally, cyber safety education has been integrated into school curriculums to teach children about online risks, including cyberbullying. The UAE also conducts initiatives and platforms to help individuals recognize and protect themselves from digital threats.  

In 2020, the UAE Cabinet established the Cyber Security Council^[1] with the mission to safeguard national cyberspace, maintain public trust in digital systems, and build a cyber-resilient society.^[2]

 Multi-Layered Response to Cyber Threats^[3]

• One of the key digital security tools is the RZAM app, a browser designed to detect malicious websites by scanning links and assesses the webpages for harmful content.^[4]
• The UAE Information Assurance (IA) Regulation issued by the Telecommunications and Digital Government Regulatory Authority (TDRA), establishes mandatory cybersecurity requirements for entities like a giant rulebook that sets standards, defines clear roles, security checks and risk assessment.^[5]
• Another major step is FedNet, a cloud network connecting all federal entities under a single, protected digital framework. A 24/7 Security Operations Centre (SOC) monitors network activities and addresses breaches immediately. Supporting this, the Computer Emergency Response Team (aeCERT) helps respond to and manage cyber incidents.

Launching initiatives on cybersecurity

• There have been several initiatives such as ‘Cyber Pulse’ that aims to encourage community members in the UAE to play a part by providing training courses to detect and protect themselves and others.
• While the UAE Ambassadors for Electronic Security project empowers students to promote cybersecurity awareness. The Dubai Police’s Al Ameen service in cooperation with the UAE’s TDRA also run campaigns against cyber blackmail, helping victims report and stop online extortion 

Why the UAE Pass and Emirates ID are significant?

The UAE Pass app allows residents to secure their digital identity and access services and sign documents online. The Emirates ID, issued by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), serves as a safeguard against fraud and illegal transactions by having biometric features of the holders in them. The card can be used as an identity proof for government services, for voting in the elections, a travel document for UAE citizens to travel within the GCC and as a document to pass immigration through the eGates and smart gates at several airports in the UAE.

Digital Protection of Children

To protect younger users, the Child Digital Safety Initiative, launched by the Ministry of Interior, educates children and parents on online safety through camps, workshops, and digital wellbeing resources. The Sannif initiative was launched to enable parents to learn about eGames and assess their impact on their children.^[6] 

The legal framework

UAE has an extensive internet infrastructure characterized by high connectivity, a well-developed domestic cybersecurity policy framework, and a strong preference for an internet sovereignty approach over cyberspace. With near-universal internet penetration (99%) and 17 developed undersea connection cables landing across five locations the UAE has positioned itself at the forefront of digital infrastructure.^[7] 

• Federal Decree Law No. 34 of 2021 makes hacking, data theft, and spreading false information serious offenses, with heavy fines and jail time.^[8] 
• Federal Decree Law on Personal Data Protection (PDPL) ensures that companies handle personal data responsibly and gives users rights over how their data is used or shared.^[9]
• Wadeema’s Law protects minors from online exploitation and requires internet providers to report any illegal content. ^[10]
• The Dubai Data Law reinforces privacy for all residents.^[11]
• Cabinet Resolution No. 13 / 2023 creates a permanent committee, defines “State”, “Minister”, “Committee” and “Concerned Authorities”, and grants it authority to coordinate national cyber‑security actions. ^[12]
• Law No. 15 (2024) establishes DESC as the statutory body overseeing Dubai’s digital security, outlines its governance, powers and duties to protect critical infrastructure.^[13]

How can you report a cybercrime?

There is not just one way or website that is available for reporting cybercrimes but multiple. From online fraud and identity theft to cyberbullying and hacking attempts, reporting such incidents is crucial for maintaining online safety and preventing further harm.

You can report cybercrimes online through the following channels:

1. UAE Ministry of Interior (MOI) eCrime Service^[14]

This is the national reporting portal which accepts reports not only from a single emirate but also those involving multiple emirates. The platform also supports both English and Arabic. This system requires you to have a verified profile in UAE Pass for identity verification and data security. After submitting the complaint through the website’s eCrime reporting, the user receives a case number to track the review progress.  

2. The Cybercrime Department of the Dubai Police^[15]

To report to the Dubai Police, just log in to the site and go to services to report eCrimes. You can also go directly to the police station to report the cybercrime. The authorities will directly contact the victims, and an investigator is assigned to the case. The UAE can automatically and quickly freeze bank accounts once a suspicion of fraud is confirmed.

3. Abu Dhabi Police Department for Combating Electronic Crimes: Aman service^[16]

The Aman service is a secure and 24/7 running channel that offers instant response. The department even has a hotline. In this platform you can remain anonymous while reporting and still get solutions. Despite its regional nature, the Abu Dhabi police structure actively collaborates with other emirates when it comes to transferring cases or searching for suspects.

4. My Safe Society app ^[17]

My Safe Society is a smart application offered by the UAE Public Prosecution, which allows the public to report crimes or suspicious activities on social media that may disrupt national or social security, general order, or negatively impact public opinion, while maintaining complete confidentiality of the reporting individuals.

Documents required for filing a complaint about cybercrime

Some documents are necessary to kept at the ready while filing these reports be it online or in person,

1. Emirates ID or passport of the applicant
2. Phone number or details of account through which offence was committed
3. Any website or link involved
4. A complaint describing the incidents
5. Any visual evidence of the crime such as screenshots or comments on a public platform, emails etc
6. Financial documents such as bank statements if it was a financial crime

Selecting the correct category of cybercrime is crucial since UAE law distinguishes between multiple types of online offenses. A clear, accurate report ensures faster investigation and justice.

Practice Cyber Safety

General Tips for Safer Internet Use

• Avoid sharing personal contact details on unreliable websites.
• Never click on unknown links or download apps from unverified sources.
• Regularly back up your data and update your smartphone’s operating system.
• Pay attention to official security alerts issued by device manufacturers.

How to realize you are a victim of eFraud?

EFraud warnings include unusually fast battery drain or overheating, slower device performance or unrecognized text messages being sent or apps downloaded automatically. If you suspect eFraud, do not respond to threats or demands. Instead, report the issue immediately to the official cybercrime authorities for investigation.

How to Protect Yourself Online?

The Ministry of Interior emphasizes that prevention is the strongest defence. To strengthen your digital safety:

1. Use Strong Passwords
2. Enable Two-Factor Authentication (2FA): Add extra protection for email, social media, and banking apps.
3. Be Careful with Personal Information: Never share banking details, Emirates ID, or OTPs through text or social media.
4. Verify Links Before Clicking: Contact organizations directly instead of responding to suspicious messages.
5. Update Devices Regularly and avoid Public Wi-Fi for Transactions
6. Report Cyber Threats Immediately: Use official UAE reporting portals for quick response.

The Ministry of Interior (MOI) and Cybercrime Control Department regularly conduct awareness lectures in schools to teach students about online safety and how to report digital threats. There are many such initiatives that are part of the UAE’s broader commitment to maintaining a secure and responsible online environment.^[18]

Conclusion

Cybersecurity begins with awareness. By following official guidelines, reporting suspicious behaviour, and staying informed, residents and visitors can enjoy a safer digital experience in the UAE. Remember that your digital safety is your legal responsibility.

[1] www.cybersecurityintelligence.com

[2] wam.ae- Mohammed bin Rashid approves UAE Environment Policy, UAE Cybersecurity Council and UAE National Media Team

[3] u.ae/en- Cyber safety and digital security

[4] RZAM 4+ app by Dubai Electronic Security Center

[5] tdra.gov.ae – The UAE Information Assurance Regulation

[6] sannif.ae

[7] jsis.washington.edu- Cybersecurity Profile 2025: United Arab Emirates (UAE) by James Coringrato

[8] Federal Decree Law No. 34 of 2021 on Combating Rumours and Cybercrimes

[9] Federal Decree Law No. 45 of 2021 on Personal Data Protection

[10] Federal Law No. 3 of 2016

[11] Dubai Data Law (Law No. 26 of 2015)

[12] Cabinet Resolution No. 13 / 2023 – Committee for Preventing Cyber Threats & Malware

[13] Law No. 15 (2024) – Dubai Electronic Security Centre (DESC)

[14] moi.gov.ae

[15] dubaipolice.gov.ae

[16] https://aman.adpolice.gov.ae/

[17] My Safe Society- UAE Federal Public Prosecution

[18]News: MOI Organizes Awareness-Rasising Lecture on Cybercrime